Terms and Conditions

We are a company that prides ourselves on exceeding our clients’ expectations with a firm underlying belief that there are no limitations to a better future with education. Education is fundamental in every aspect of business whether this is training and development, compliance and governance, leadership and management, other professional services and consultancy. 

Our responsibility 

To ensure all our clients are legitimate we will act with due diligence to carry out the required checks and balances. Ensure that our clients act in good faith by being compliant with our company terms and conditions. Ensure our clients are clear in relation to the professional services being delivered, managing expectations and outcomes based on clear guidelines and criteria. Ensure our clients are fully aware of the professional ethics and courtesy required to work with our consultants. We will no longer work with any clients if they try to poach any of our consultants and our clients will be aware that this would lead to legal actions if deemed to be a significant breach of our policies. This will be determined on a case-by-case basis. 

Our consultants Responsibility

To provide a professional service based on their area of expertise. The consultation provided is based on agreed terms and conditions, with clear expectations that the professional ethics, professional courtesy and an overall professional approach will be paramount in any professional services being delivered through the company who facilitates these consultancies. The consultant under no contractual condition should breach the company's terms and conditions as it relates to poaching our clients. This would be considered a significant breach of the LOE and  any other contractual agreements. The company would reserve the rights to terminate contract/LOE and pursue legal actions if deemed necessary. 

Terms of Payment

Clients will be requested to pay for professional services prior to delivery. Consultants will be paid via bank transfer and any other banking arrangements the company deems appropriate based on the consultant location and the applicable financial regulation or laws of the particular country the consultant operates from. The payment will be made same day of the delivery where applicable or 5-10 working days based on the country existing financial regulation and local financial practices. The consultant will be required to pay his/her taxes in line with the country financial regulations and the company cannot be held vicariously liable or responsible for any consultant dereliction of duty to pay taxes within their respective country or state. The consultants should not under any circumstances collect any cash or make any other payment arrangements with our clients. This will be considered a breach of our policies and contracts/LOE would be terminated with immediate effect and no further payments would be made to the consultant. This would be communicated in writing to any consultant who breaches the company's terms and conditions. 

Communication

We will communicate with you in writing via email as the company’s mode of communication, this will also include any third party that you indicate in writing that can act on your behalf. We reserve the right to record meetings via any social media platform if we are agreeing any terms and conditions or dealing with any sensitive company business. We will also write to you in relation to the meeting so we can agree the content that was discussed. 

We will not be responsible for the following;

·  any third-party communication that breaches our terms and conditions.

·  we understand the risk associated with emails and we will not be responsible for delays, misdirected and or emails intercepted by a third party.

·  risks associated with email being hacked into on your devices.  

·  Although we have virus protection on our devices that includes email and attachments, we cannot be responsible for you checking and opening emails and attachments that affects or breach your devices.

·  Viruses that affect your softwares that have led to lost or damage to documents that you are responsible for.  

Period of Engagement and or partnership 

The period of engagement and or partnership commence on the date of signing the agreed LOE or contract for work to be carried out by both parties. The end date for engagement will be agreed by both parties depending on the scope of work required and the duration agreed with our clients. 

The period for engagement or partnership will be subjected for review depending on the scope of work required. This will also be dependent on the value and impact for our clients and in line with our terms and condition. 

To terminate the engagement and or partnership both parties will agree a 30 days' notice.

If there is a breach of the LOE and or contract which requires an immediate termination such as there are clear discrepancies in the professional services being delivered, clients complaining about consistent missed appointments, work carried out is proven to be ineffective and or not impactful. There are clear and proven unprofessional conduct that breaches the company ethics, compliance, governance and or statutory legal requirements and guidelines.  There will be no further payments once there is a termination of the engagement and or partnership, any refund to clients for breach of LOE  and or contract will become payable by the party who directly carried out the professional services. 

The company will no longer be responsible and or exercise a duty of care for your professional services once the termination clauses has been triggered.